| Answer: |
No. Listed below are some of the limitations. We want our customers to be informed. Please familiarize yourself with these limitations and write or call us if you have any questions. Read also about the Types of Noises Successfully Removed or Diminished and
our Noise Reduction Philosophy. The quality of our work is 100% guaranteed, but this guarantee does not apply to defects that are impossible to fix, such as those described below:
 | Unplayable disks: Please do not send disks that are cracked, warped, or otherwise unplayable. |
| Off-center hole: Some LP's have the center hole slightly off-center. These records will play with the pitch varying slightly at each revolution. |
| Skips: If the record "skips" on your machine, it may "skip" on our machines. If the needle skips forward we will continue processing. If the record skips in place we will push the needle gently into the next groove. We will repeat this a few times until the needle will track again. Some discontinuity may be noticed. We may not detect if the needle has skipped only a few times and then continued. If any of these conditions are not acceptable, please do not submit records that skip. |
| Severe scratches: We routinely eliminate 50,000 to 100,000 clicks, pops and scratches per record (!!!) We have cleaned up recordings of over 400,000 imperfections with great results. Most clicks are completely eliminated, without even a trace. However, if the scratch is very severe (the underlying music is gone for a considerable amount of time) there will be a trace of a "pop" in the restored version. |
| Distortion: Distortions come in many flavors and have many possible causes: over modulation at recording, defective microphones or recording equipment, faulty stamping or quality control when the record was pressed, playing the record with a worn needle or with improper tracking force. A distortion becomes part of the sound. The computer (and filtering equipment) can not decide what is distorted and what is not (sometimes even humans have trouble hearing all forms of distortion). Therefore, if your source recording is distorted, the restored copy will also be distorted (only the sound will be "cleaner"). |
| Trade-offs: 1) Intense computer processing of very degraded signals may result in music that sounds somewhat muted. It is a much more enjoyable experience to listen to a clean sounding recording, but somewhat muted, as opposed to a recording with severe hiss, crackles and pops. 2) There are cases when a recording sounds clean for the most part, and needs a less drastic approach in restoration in order to preserve the "liveliness" of the original recording. In this case it is more desirable to apply less severe processing, which may leave some occasional imperfections more audible. We would like our customers to be aware of these trade-offs. |
| No pause between tracks: Please note that there must be few seconds of actual pause (silence) between the songs in order for us to be able to accurately assign tracks. If the original material does not contain a few seconds of silence between the songs, and timings are not provided we will try to guess where the tracks should begin, but may not exactly match the tracks of the original. This happens frequently with "live recording" albums, medleys, opera and sometimes with compilation tapes. If our "guessing" is not acceptable, please do not submit recordings without a few seconds of silence between songs. |
| Inferior quality home or commercial recording: Some customers prefer to record their vinyl or shellac records onto a cassette, and send us the cassette for processing. Please be aware that if the cassette is recorded with inferior equipment (noisy turntable or cassette recorder) the resulting CD will also be of inferior quality. It is impossible to make a perfect CD out of a technically inferior recording. This also applies to inferior commercial recordings (recordings with metallic, tiny sound, recordings with bad sibilants, recordings badly mixed). We can not create frequencies that have never been recorded and can not re-mix a recording since we do not have the multi-track master. Remember, recording companies have budgets of tens of thousands of dollars for their recordings, our budget for consumer restorations is $10.00. More information at
http://lp2cd.com/qa_restoration.htm |
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